LEVEL I TRAUMA CENTER

A Level I trauma center was facing multiple challenges within specific units. Asked to assist by the hospital’s Organizational Development staff, Meno Consulting began to work with multiple teams to enhance leadership and internal team dynamics. Through process consultation and active inquiry, Meno staff spoke with multiple members of each group in order to gain a comprehensive perspective of the scope of the challenges.  In partnership with respective departmental leaders, Meno developed tailored interventions to help team members gain a better understanding of existing dynamics that were inhibiting performance. Once there was sufficient comprehension of the core issues, Meno worked with staff to jointly develop solutions that would help propel their respective teams past barriers. Inherent in all solutions were mechanisms that allowed each team to become self-regulating so that they could identify and address future challenges.