JUSTICE DEPARTMENT AGENCY

A Federal Government Agency was facing significant challenges related to general communication concerns, silos, as well as an overarching umbrella of leaders who are soon to be retired.  How is organizational knowledge appropriately and efficiently passed down from one generation to the next?  How can the performance and knowledge gap between senior and junior employees be narrowed?  How can a 2,500 person division improve communication within and between departments?  In an effort to address all three of these questions, the agency began to research mentoring programs.  Meno Consulting worked alongside the senior training staff to further clarify the objectives of a mentoring program while customizing solutions. Through a process overseen by Meno Consulting, potential mentors and mentees were identified, efforts were made to match mentors with mentees, a formal training program was conducted, and efforts to monitor the relationships throughout the multi-month program were made.  The mentoring program has been a success, addressing the original concerns raised by the Agency.  Roughly 100 employees have been through the program, and tangible benefits for participants have included job advancement, skill acquisition, and advanced lines of communication within and across varying departments.